Please drop your PSTN call and use call-me again with your Teams. What should I do if I find my Teams is in one room, but phone call is getting audio from a different room, while using call-me? If you are a call-me user, you will be able to join the previous room you were in by clicking Join room button. Please ask the organizer to assign you to your pervious room and move you. If you are a dial-in user, you will join the main room. What should I do if my phone endpoint is dropped? If the room is already open, click on the Assign button again. Please notify the organizer or breakout room manager to do the following:Ĭheck if you have a room assigned in the panel. What should I do if my phone endpoint doesn’t move? You'll know rooms have successfully closed when their status changes to Closed. No, selecting End meeting will just close the main meeting. To close breakout rooms, select Close rooms from Breakout rooms. For more info, click on the following link: Change participant settings for a Teams meeting.ĭoes selecting End meeting in the main meeting end or close all active breakout rooms? You can control whether meeting participants need to be admitted in the lobby from these settings. How do I control lobby settings for the main meeting? If all participants leave the meeting before the timer is up, the room will close automatically. Why did my breakout room with a timer close before time had elapsed? Why didn’t some of my breakout rooms open?Įmpty rooms will not open. Additionally, if you set a timer for your breakout rooms and no one joins a room, that room will not open. Try to right click the room that failed to close and select Close room from the menu options. I see an error message when I try to close all breakout rooms. Participants who are moved from open to closed room will land in the main meeting. Participants who are not in the breakout room can’t be moved to another breakout room. There are a few known limitations with moving participants who have been assigned to an open room: The meeting organizer can also try assigning a participant who failed to join a breakout room by navigating to Breakout rooms in the meeting controls, hovering over the participant’s name until More options appears next to the participant’s name, and then selecting Ask to join. The participant will then be asked to join a room. If you’re the meeting organizer and still having trouble moving participants to breakout rooms, try re-assigning them to the rooms. Learn more about how to do that here. Tip: Your main meeting may serve as a breakout room for these participants who cannot be assigned to one. Participants who are using an older versions of Teams. Participants who are not currently in the meeting. Participants who joined from unsupported devices, like CVI. Some of the meeting participants were not moved to the right breakout rooms. What should I do?Ĭertain types of meeting participants can’t be moved to breakout rooms: The meeting was organized in a private or a shared channel.īreakout rooms are disabled by a policy through your admin portal. The thread where the channel meeting was organized was deleted. You are not a meeting organizer or you were not set as a breakout room manager. You will not see Breakout rooms in your meeting controls if: Linux, web, iOS, iPadOS, Android (including Chromebook), PSTN, and VDI clients are currently enabled for breakout room attendees, which means participants joining from these clients can be moved to breakout rooms but cannot manage breakout rooms. Additionally, you need to join the meeting from a supported Teams client for Windows or macOS. To see Breakout rooms in your meeting controls, you must be a meeting organizer of a scheduled private meeting, a Meet Now meeting, a scheduled channel meeting, or a channel Meet Now meeting. Why can't I use breakout rooms in my Teams meeting?
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